Frequently Asked Questions (FAQ)

How do I schedule an appointment?

All initial appointments should be made via telephone. We can be reached at 843-732-2877  .


Where is your office located?

We are 100% online and do not have a physical location.


How long are sessions?

The initial assessment session takes 60-90 minutes and all sessions after that can range from 45 minutes to 50.


Do you accept insurance?

No, we accept  private payments and flexible spending or health savings accounts.


What form of payments do you accept?

All payments are due at the time of service. We accept payment through our online portal ONLY.

How do I know which therapist is the right fit for my child?

You will participate in a brief 15 minute phone consultation about your child’s needs and a therapist will be selected based off several considerations; therapist’s expertise, parent’s preference and therapist’s availability. There are currently 2 therapists at Heart of Gold Counseling, so we are sure someone will fit your child’s needs. If not, we will refer you to another therapist or agency. We also have 1 Parent Coach.